Major Xbox One update coming to address negative feedback

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Despite the fact that Xbox One has enjoyed great sales success since launching on November 22nd last year, having racked up three million units in sales before 2013 was over, Microsoft’s more vocal customers haven’t been entirely positive about their experiences with the console citing problems with navigating Xbox LIVE, the new Party systems and more – we wrote about some of these issues over here last year.


Speaking with Engadget, Microsoft’s chief product officer Marc Whitten said that the team continues to investigate customer feedback and will be addressing these concerns with a future update that aims to “fix those things.”

Whitten said:

“The feedback we’ve gotten is pretty valid; some of the social stuff is hidden or harder to use than it was on the Xbox 360. So you’re gonna see us come out with an update where, well, we’re going to fix those things. As a person who’s been pretty involved in building Xbox Live for the last decade, I take it pretty seriously when people say it’s harder to get into a party, and the defaults aren’t right, and I don’t like the model.

“So what I’m trying to do with the team is kind of theme some stuff up. Let’s take an update and really go through a big list of what we’re hearing from customers, what we know is broken with the architecture, areas that we want to improve or complete. I think that’s a theme you’ll really see us push on – that Live experience.”

According to Engadget, the feeling they got when speaking to Whitten was that the update was coming sooner rather than later, so Xbox One owners might be seeing a few system overhauls in the near future.

Do you own an Xbox One and what has been your experience with the system so far?

Source: Engadget

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