Super Smash Bros. Brawl went on sale yesterday across North America. However, some Wii consoles are having trouble reading the SSBB discs. Nintendo of America has quickly issued a report explaining the problem and how gamers can get it fixed.
According to Nintendo the game utilizes a double-layer disc with a large memory capacity. “A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive. Nintendo has specialized cleaning equipment that can resolve this problem. (Please do NOT attempt to clean the lens yourself, as you may damage the system.)”
If you are experiencing disc read problems, head over to Nintendo’s website and complete the repair form to request a repair. Returning the game to the retail store will not solve the problem.
Nintendo is “upgrading inbound and outbound shipping to expedite the total repair process.” No repair time is given but the repair time will be detailed once the repair form is complete. Nintendo will not charge for the repair or shipping.
Nintendo states that “you should not lose any of your stored data. In some rare cases you may have to re-download your Virtual Console games from the Wii Shop Channel, but there is no cost to doing so.”
Japanese gamers experienced similar problems when Super Smash Bros. Brawl went on sale in Japan at the end of January. So it looks like Nintendo had plenty of time to prepare for this problem.
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